General conditions of sale
1. PROCESSING OF ORDERS AND EXPEDITIONS
- Hidráulicas HMT, S.A. understands as received an order once the customer has confirmed it by fax, e-mail, telephone or personally.
- The customer will inform about the means of transport required.
- Hidráulicas HMT, S.A. facilitates an informative delivery period and any delay in it will not be a cause of responsibility.
- The merchandise is always located in our warehouses of Les Franqueses del Vallès (Barcelona). Any anomaly produced during transport must be claimed from the contracted agency.
- The prices do not include the Value Added Tax (VAT) and this will always be charged in the invoice.
- We do not admit the returns of merchandise without the prior and formal authorization of Hidráulicas HMT, S.A.
- Packages are not included in the prices unless they are indicated.
- The Guarantee constitutes a commitment between Hidráulicas HMT, S.A. and the Buyer of a good and cannot be assigned to third parties.
- The Guarantee covers the repair or, if necessary, the replacement of the damaged parts without including the cost of the labor necessary to carry it out, as well as the transport and packaging of the pump or materials in question.
- It will always be subject to the recognition of the Hydraulic Technical Department HMT, S.A. This Department has not granted any third party the possibility of taking a decision on the Guarantee.
- It does not give rise to compensation.
- The guarantees corresponding to the electrical part of the motors are totally excluded.
- It will not be admitted in the following cases: handling of the product without prior and formal authorization of Hidráulicas HMT, S.A., normal wear, improper use, modified pumps, parts not manufactured by Hidráulicas HMT, S.A. and pumps not repaired with original spare parts.
- The Guarantee requires the replacement or repair of defective materials within a period of one year from the date of issue of the product.
- It will be automatically suspended if the materials in process have not been fully subscribed to Hidráulicas HMT, S.A. within the terms established between it and the customer.
- It will be processed by providing all the data indicated on the product identification plate that Hidráulicas HMT, S.A. put to all the bombs. The number and date of issue of the invoice corresponding to the product in question will also be detailed.
- For the validity of the Guarantee, it must be notified within 10 days after the occurrence of the anomaly.
- In case of disagreement, the Client and Hydraulics HMT, S.A. they accept the jurisdiction of the courts of Granollers (Barcelona).
Hidráulicas HMT, S.A. reserves the right to introduce any modification to the data, specifications or prices included in this rate, without prior notice.